Terms & Conditions

1. DESCRIPTION OF SERVICE

The service of sourcing and supplying any unlock solution begins at the point payment has been received from a customer.

2. CANCELLATION

You can cancel any online unlock service before it has been processed.Unlock codes by IMEI that that are already processed can not be cancelled until we receive the answer from the server that the unlock could not be done.


3. LEGALITY OF SERVICE

All of the services offered on this website are  legal in Europe , America  and in most  countries. Please check your local jurisdiction before ordering.For the USA, buyers are legal to unlock the devices that are manufactured before January 26th, 2013. For those manufactured after this date is not legal ,unless you have permission from your service provider appleboss.com will not be held liable or responsible if you place an order for an unlock code for any USA service provider cell phone that was manufactured January 26th, 2013 or later. 


4. CUSTOMER RESPONSIBILITY

It is the customer's responsibility to check the compatibility of their handset with the network they intend to use once unlocked and that the device does not have any other hardware problem that may affect its performance.

If customers intend to use any network after performing an unlock, they should first ensure that the handset they are unlocking has NOT been reported lost or stolen. Lost or stolen handsets are barred/blocked in the country were reported and cannot be used on any network once this occurs.


5. SERVICE DELIVERY TIMES

All customers will be contacted in max 24 hours after payment , by their PayPal or registration email if not asked differently.Unlock codes will be processed in max 12h after we receive all the information required for generating the unlock codes and will receive the codes in the amount of time stated on each unlock page.If the code is late please understand we can not cancel the order until we receive the answer from our supplier. The online unlock/remote unlock services will be done in the Online unlock program


6. UNLOCKING INSTRUCTIONS

All unlocking services are provided with implicit and full instructions on how to perform the unlocking process of the handset. Our instructions are clear and concise and must be followed carefully.


7. BACKUP OF IMPORTANT DATA

Customers are strongly advised to make sure that their 'Contacts', 'Messages' and any other important data is properly backed up to a secure location prior to attempting any unlocking procedure. In almost all procedures, all data should remain intact during the unlock process. However, we will not accept responsibility for the loss of customer data should this occur for any reason.


8. TERMINATION OF ORDERS

We reserve the right to terminate the order of any customer who demonstrates any form of verbal abuse or aggression towards any member of our staff either verbally or in writing. All communication will be terminated with such customers .Any such customer would also forfeit their right to a refund in this instance.

9. PRIVACY STATEMENT

We will always endeavor to take reasonable care to ensure that all of your personal details provided to us are stored securely using standard industry practices.

Your personal details will only be kept for the purposes of processing your order

 We will never pass any of your details on to a 3rd party without your prior consent.

We do not store customer payment card details, these are passed directly to our payment provider(s) for the purposes of payment only.

10. DISCLAIMER

All 3rd party brands & logos are the registered trademarks of their respected owners. This website is not affiliated or part of with any one of the carriers or handset manufacturers.

Please be aware that using unofficial products with your mobile phone may invalidate your phone's manufacturer's warranty.

We cannot be held responsible for any damage or loss of data that may result whilst attempting to unlock your handset using any of our unlocking procedures.

The above conditions are in addition to your statutory rights which are not affected.

If in any case, carrier/network decides to relock any device, we are not held responsible and no refund shall be offered in such case..

By placing order on our website, you agree to all these terms

ALL PURCHASES ARE SUBJECT TO THE ABOVE TERMS & CONDITIONS AND ARE ALSO IN FULL ACCORDANCE WITH U.S.A & EUROPEAN CONSUMER LAW.

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